133bd's Privacy Policy

Section 1

Introduction & Scope

133bd ("we", "our", "platform") operates a trusted online gaming and betting service for users in Bangladesh. When you use 133bd's website, app, or related services, you agree to the terms of this privacy policy.

This policy explains what types of personal information we collect, the purposes for which we use it, who it may be shared with, and what your rights are. This policy applies to all users — from registered members to anyone simply browsing the website.

We may update this policy from time to time. For any significant changes, we will notify you via a notice on the platform. The date of the latest update will always be displayed at the top of this page.

Section 2

What Information We Collect

133bd collects various types of information to operate its services properly. This information comes from two main sources — what you provide directly and what is collected automatically through your use of the platform.

2.1 Information You Provide Directly

• Registration Information: Name, date of birth, email address, mobile number, and residential address.
• Identity Verification Information: A copy of your national ID card or passport (only required for verification purposes).
• Payment Information: bKash, Nagad, or Rocket account numbers, or relevant bank account details.
• Communication Information: Messages and information you provide when contacting our support team.

2.2 Automatically Collected Information

• Device Information: IP address, device type, operating system, and browser type.
• Usage Information: Which pages you visited, how long you stayed, which games you played, and your transaction history.
• Cookies & Tracking: Session cookies, preference cookies, and analytics data.
• Log Information: Server logs containing access times, error reports, and activity records.

2.3 Information Received from Third Parties

We may sometimes receive information about you from payment processors or identity verification service providers, but only for the purposes of transaction security and fraud prevention.

Section 3

Purposes of Data Use

133bd uses collected information only for legitimate and specific purposes. We will never use your information unnecessarily or without authorisation.

3.1 Service Operations

• Creating, managing, and securing your account.
• Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, and bank transfer.
• Delivering gaming and betting services properly.
• Saving your preferences and settings.

3.2 Security & Compliance

• Identity verification and age confirmation (service is for users aged 21+ only).
• Preventing fraud, money laundering, and other illegal activities.
• Enforcing responsible gaming policies.
• Meeting applicable legal obligations.

3.3 Communication & Support

• Providing support via 24/7 live chat and email.
• Sending important account-related notices.
• Sending security-related alerts.
• Sending promotional information with your consent.

3.4 Improvement & Analytics

• Improving platform performance and user experience.
• Assisting in the development of new services and features.
• Identifying and resolving technical issues.

Section 4

Data Sharing & Disclosure

133bd does not sell, rent, or use your personal information for commercial purposes without your permission. However, information may be shared in certain specific circumstances:

4.1 Service Partners

We share information with providers of payment processing, identity verification, technical support, and gaming services. These partners are required to operate under strict confidentiality agreements and may only use information for the agreed purpose.

4.2 Legal Obligations

We may be required to share information with authorities as required by a court order, government directive, or applicable law. In such cases, we will provide only the minimum information necessary.

4.3 Security Reasons

Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.

4.4 Business Restructuring

If 133bd's business structure changes for any reason, user information may be transferred to the relevant successor entity. In that case, we will notify you in advance.

Section 5

Cookies & Tracking Technologies

The 133bd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security verification, and core functionality. The platform cannot function properly without these.
• Functional Cookies: Remember your language preference, theme setting, and other personalised settings.
• Analytical Cookies: Used to understand how the platform is being used, which helps improve the service.

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may affect some key functions of the platform.

Section 6

Data Security Measures

133bd takes industry-standard technical and organisational measures to protect your personal information.

6.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
• Encrypted Storage: Sensitive information is stored using encryption.
• Firewall & Intrusion Detection: Active monitoring systems to prevent unauthorised access.
• Regular Security Audits: Periodic reviews to identify and address system vulnerabilities.

6.2 Organisational Safeguards

• Only authorised staff have access to personal information.
• All staff have signed confidentiality agreements and are trained in data protection.
• Data access is logged and reviewed regularly.

Section 7

Data Retention Period

133bd does not retain your personal information for longer than necessary. The retention period depends on the type of information and legal requirements.

• Account Information: For as long as the account is active and for the legally required period after closure.
• Transaction Records: For the period required by financial regulatory requirements.
• Communication Records: Support-related communications are retained for a limited period after resolution.
• Analytical Data: Kept in anonymised or aggregated form with no personal information linked.

Following a request to close an account, we will delete or anonymise your personal information as quickly as possible, except for records we are legally required to retain.

Section 8

Your Rights

As a 133bd user, you have the following rights over your own personal information:

8.1 Access & Review

You may request a copy of the personal information we hold about you at any time. We will respond to this request within a reasonable time.

8.2 Right to Correction

If your information is incorrect or incomplete, you may request a correction. Most information can be updated directly from the account settings page.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to your information being used for direct marketing purposes. In that case, we will stop processing it immediately.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected] or contact our support team via the site's live chat. We will respond to your request within 30 business days.

Section 9

Protection of Minors' Information

133bd's services are strictly for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process. If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete all associated information.

If a parent or guardian believes their child's information is held by us, please contact us directly.

Section 10

Policy Changes & Updates

133bd may update this privacy policy periodically due to business changes, new technology, or legal requirements.

10.1 Notice of Changes

• For significant changes, we will display a clear notice on the platform.
• Registered users may be notified by email.
• The "Last Updated" date at the top of this page will always be kept current.

10.2 Continued Use After Changes

Continuing to use the platform after a policy update will be considered as your acceptance of the new policy. If you do not agree to the changes, you may request to close your account.